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Quick Answers
Save time and find answers to our most common questions regarding platform compatibility, installations, and refunds.
Installing your new indicator directly through your MetaTrader terminal is quick and easy. Just follow these steps:
- Log in to your MetaTrader 4/5 terminal using your MQL5 community credentials.
- Open the Navigator panel (Ctrl+N).
- Go to the Market folder, then click on My Purchases.
- Locate your purchased indicator, click download/install, and activate it.
- Once installed, you will find it in your Navigator under Indicators > Market. Simply drag and drop it onto your active chart!
Our products are engineered and optimized specifically for MetaTrader 4 and MetaTrader 5 desktop platforms.
Because our product checkouts are handled securely via the official MQL5 Market, all purchases and refunds are fully governed by MQL5's terms of service.
Important: MQL5 allows you to automatically cancel a purchase and receive a full refund to your MQL5 account only within 7 days of purchase, provided the product has NOT been activated or installed. Once an indicator is activated, MQL5 strictly prohibits refunds. If you meet the criteria for a refund, you can manage this directly in your MQL5 Purchases tab or by submitting a ticket to the MQL5 Service Desk.